Factores clave en el comportamiento de compartir conocimiento en las comunidades de práctica virtuales: una revisión sistemática

Resumen

Las Comunidades de Práctica Virtuales (VCOP) son entornos ampliamente reconocidos como instrumentos para la gestión de conocimiento y, de manera incipiente, se están empezando a valorar sus contribuciones desde el punto de vista sociocultural. Sin embargo, las VCOP son contextos de participación complejos por su naturaleza sociotécnica y sociocultural. Los mecanismos de participación, particularmente el comportamiento de compartir conocimiento (KSB), se han abordado desde fundamentos teóricos y métodos de investigación extremadamente heterogéneos. Como resultado, se ha identificado una gran dispersión de factores y dimensiones. Este artículo trata de presentar una visión general que resuma y sistematice los factores clave del KSB en las VCOP. Este artículo presenta una revisión sistemática sobre el KSB en las VCOP, basada en 42 estudios recuperados de WOS, SCOPUS y Science Direct. La revisión se ha realizado utilizando el modelo PRISMA. La selección y síntesis cualitativa de los artículos se ha enriquecido utilizando Nvivo para codificar y analizar los artículos a texto completo. Los resultados sugieren que el KSB en las VCOP tiene un carácter multidimensional y multifactorial que incluye factores personales, interpersonales, contextuales y tecnológicos. La tipología de factores que se presenta podría ser utilizada en contextos académicos para desarrollar nuevas investigaciones teóricas o empíricas, o como en contextos profesionales para implementar VCOPs en instituciones de diversos sectores. Nuevos instrumentos de evaluación sobre el KSB en las VCOP podrían basarse en esta tipología.
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Hernández-Soto, R., Gutiérrez-Ortega, M., & Rubia-Avi, B. (2021). Factores clave en el comportamiento de compartir conocimiento en las comunidades de práctica virtuales: una revisión sistemática. Education in the Knowledge Society (EKS), 22, e22715. https://doi.org/10.14201/eks.22715

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Biografía del autor/a

Roberto Hernández-Soto

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UNIVERSIDAD INTERNACIONAL DE LA RIOJA
Roberto Hernández-Soto ORCID: 0000-0002-3505-3108  Universidad Internacional de la Rioja Facultad de Educación Departamento de Teoría e Historia de la Educación Av. de la Paz, 137 26006, Logroño (La Rioja) Email: roberto.hernandez@unir.net Teléfono: +34 915 674 391/+34 619 52 17 50

Mónica Gutiérrez-Ortega

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Universidad Internacional de la Rioja
Mónica Gutiérrez-Ortega ORCID: 0000-0002-1536-4240 Universidad Internacional de la Rioja Facultad de Educación Departamento de Teoría e Historia de la Educación Av. de la Paz, 137 26006, Logroño (La Rioja) Email: monica.gutierrez@unir.net Teléfono: +34 915 674 391

Bartolomé Rubia-Avi

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Universidad de Valladolid
Bartolomé Rubia-Avi ORCID: 0000-0002-4963-4552 Universidad de Valladolid Facultad de Educación y Trabajo Social Campus Miguel Delibes. Paseo de Belén, 1. 47011 Valladolid Email: brubia@pdg.uva.es Teléfono: +34 983 184570
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