El impacto de las organizaciones de aprendizaje en el rendimiento de los empleados con énfasis en el enfoque de la comunicación en red
Resumen En este estudio se ha intentado conocer el impacto de las organizaciones de aprendizaje en el rendimiento de los empleados, haciendo hincapié en el enfoque de la comunicación en red en la empresa Esfahan Steel. Se ha utilizado un cuestionario para recoger los datos. La población estadística del estudio incluyó a todos los directivos y empleados (de plantilla) de la Esfahan Steel Company, esto es, 300 personas. En este estudio se realizó un muestreo aleatorio estratificado. El tamaño de la muestra se estimó en 118 personas. Además, se emplearon tres cuestionarios para la obtención de los datos, cuya validez fue confirmada por expertos y el alfa de Cronbach confirmó su fiabilidad. Para el análisis de los datos se utilizó el software SPSS y el Smart PLS. Según los resultados obtenidos, las organizaciones de aprendizaje influyen en el rendimiento de los empleados. Además, las organizaciones que aprenden influyen en el enfoque de comunicación en red. El enfoque de comunicación en red influye en el rendimiento de los empleados de la organización. Las pequeñas y medianas empresas de producción de la industria siderúrgica pueden utilizar los resultados de esta investigación para lograr la mejora continua del rendimiento individual y organizativo mediante las organizaciones de aprendizaje y la comunicación en red.
- Referencias
- Cómo citar
- Del mismo autor
- Métricas
Adam, J. K., Indradewa, R., & Syah, T. Y. R. (2020). The leadership styles impact, in learning organizations, and organizational innovation towards organizational performance over manufacturing companies, Indonesia. Journal of Multidisciplinary Academic, 4(2), 63-69.
Atak, M., & Erturgut, R. (2010). An empirical analysis on the relation between learning organization and organizational commitment. Procedia Social and Behavioral Sciences, 2(2), 3472–3476. https://doi.org/10.1016/j.sbspro.2010.03.537
Anna, M. (2009). The relationship between organizational learning and SME performance in Poland. Journal of European Industrial Training, 33(4), 356-370. https://doi.org/10.1108/03090590910959308
Aslam, M. M. H., Shahzad, K., Syed, A. R., & Ramish, A. (2014). Social capital and knowledge sharing as determinants of academic performance institute of behavioral and applied management. Journal of Behavioral and Applied Management, 15(1), 25-41. https://doi.org/10.21818/001c.17935
Bakker, A. B., & Demerouti, E. (2008). Towards a model of work engagement. Career Development International, 13(3), 209-223. https://doi.org/10.1108/13620430810870476
Bakker, A. B., & Schaufeli, W. B. (2008). Positive organizational behavior: engaged employees in flourishing organizations. Journal of Organizational Behavior, 29(2), 147-154. https://doi.org/10.1002/job.515
Balsam, S., Bartov, E., & Marquardt, C. (2002). Accruals Management, Investor Sophistication, and Equity Valuation: Evidence from 10–Q Filings. Journal of Accounting Research, 40, 987-1012. https://doi.org/10.1111/1475-679X.00079
Boase, J., Horrigan, J. B., Wellman, B., & Rainie, L. (2006). The Strength of Internet Ties. Pew Internet & American Life Project. https://pewrsr.ch/3g6qayF
Bichelmeyer, B. A., & Horvitz, B. S. (2006). Comprehensive performance evaluation: using logic models to develop a theory-based approach for evaluation of human performance technology interventions. In J. A. Pershing (Ed), Handbook of Human Performance Technology: Principles, Practice, and Potential (3rd ed.) (pp. 1165-1189). Pfeiffer.
Chaston, I., Badger, B., Mangles, T., & Sadler-Smith, E. (2001). Organizational learning style, competencies and learning systems in small, UK manufacturing firms. International Journal of Operations & Production Management, 21(11), 1417-1432. https://doi.org/10.1108/EUM0000000006224
Chen, X., & Wei, S. (2020). The impact of social media use for communication and social exchange relationship on employee performance. Journal of Knowledge Management, 24(6), 1289-1314. https://doi.org/10.1108/JKM-04-2019-0167
Davis, D., & Daley, B. J. (2008). The learning organization and its dimensions as key factors in firms' performance. Human Resource Development International, 11(1), 51-66. https://doi.org/10.1080/13678860701782352
De Noni, I., Orsi, L., & Belussi, F., (2018). The role of collaborative networks in supporting the innovation performances of lagging-behind European regions. Research Policy, 47(1), 1–13. https://doi.org/10.1016/j.respol.2017.09.006
Dessler, G. (2013). Human Resource Management (15th ed.). Pearson.
Dodgson, A. R., Pujol, C., Denning, D. W., Soll, D. R., & Fox, A. J. (2003). Multilocus Sequence Typing of Candidaglabrata Reveals Geographically Enriched Clades. Journal of Clinical Microbiology, 41(12), 5709-5717. https://doi.org/10.1128/JCM.41.12.5709-5717.2003
Ellinger, A. D., Ellinger, A. E., Yang, B., & Howton, S. W. (2002). The relationship between the learning organization concept and firms' financial performance: An empirical assessment. Human Resource Development Quarterly,13, 5-22. https://doi.org/10.1002/hrdq.1010
Fornell, C., & Larcker, D. F. (1981). Structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39-50. https://doi.org/10.1177/002224378101800104
Ganjinia, H. S., Bagher Salimi, M., S., & Ghasabsaraei, M. Y. (2014). Knowledge management role in motivating employees through supervisory control and perceived organizational support and its impact on knowledge sharing in red crescent society of Guilan provice. Kuwait Chapter of Arabian Journal of Business and Management Review, 3(9), 325-333. https://doi.org/10.12816/0018355
García-Morales, V. J., López-Martín, F. J., & Llamas-Sánchez, R. (2007). Strategic factors and barriers for promoting educational organizational learning. Teaching and Teacher Education, 22, 478-502. https://doi.org/10.1016/j.tate.2005.11.012
Gefen, D., & Straub, D. (2005). A Practical Guide to Factorial Validity Using PLS-Graph: Tutorial and Annotated Example. Communications of the Association for Information Systems, 16. https://doi.org/10.17705/1CAIS.01605
Hajimohammadi, M., Bazrkar, A., & Vafaei, S. (2019). Creation of a sustainable competitive advantage for organizations through the implementation of knowledge management with the help of modern information technology. IJERI: International Journal of Educational Research and Innovation, (12), 203-216. https://doi.org/10.46661/ijeri.3838
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2016). A primer on partial least squares structural equation modeling (PLS-SEM) (2nd ed.). SAGE Publishing.
Henseler, J., Ringle, C. M., & Sinkovics, R. (2009). The Use of Partial Least Squares Path Modeling in International Marketing. Advance in International Marketing, 20, 277-319. https://doi.org/10.1108/S1474-7979(2009)0000020014
Hoon Song, J., Hun Lim, D., Gu Kang, I., & Kim, W. (2014). Team performance in learning organizations: mediating effect of employee engagement. The Learning Organization, 21(5), 290-309. https://doi.org/10.1108/TLO-07-2012-0049
Hurley, R. F. (2002), Putting people back into organizational learning. Journal of Business & Industrial Marketing, 17(4), 270-281. https://doi.org/10.1108/08858620210431679
Jensen, P. E. (2005). A contextual theory of learning and the learning organization. Knowledge and Process Management, 12(1), 53–64. https://doi.org/10.1002/kpm.217
Kock, H. (2007). The team as a learning strategy: Three cases of team-based production in the Swedish manufacturing industry. Journal of Workplace Learning, 19(8), 480–96. https://doi.org/10.1108/13665620710831164
Koh, J., Kim, Y.-G., Butler, B. & Bock, G.-W. (2007). Encouraging Participation in Virtual Communities. Communications of the ACM, 50(2),69-73. https://doi.org/10.1145/1216016.1216023
Leal-Millán, A., Roldán, J. L., Leal-Rodríguez, A. L., & Ortega-Gutiérrez, J. (2016). IT and relationship learning in networks as drivers of green innovation and customer capital: Evidence from the automobile sector. Journal of Knowledge Management, 20(3), 444-464. https://doi.org/10.1108/JKM-05-2015-0203
Lee, C.-Y. (2012). The Impact of Human Resource Configurations on Intellectual Capital in the Australian Biotechnology Industry. The Journal of International Management Studies, 7(1), 201-207.
Liljander, V., Polsa, P., & van Riel, A. (2009). Modelling consumer responses to an apparel store brand: Store image as a risk reducer. Journal of Retailing and Consumer Services, 16, 281–290. https://doi.org/10.1016/j.jretconser.2009.02.005
Marsick, V. J., & Watkins, K. E. (1990). Informal and incidental learning in the workplace. Routledge.
McMillan, S. (2007). How to be a better Communicator (3rd ed.). Kogan Page Private Limited.
Mohebzadegan, Y., Pardakhtchi, M. H, Ghahramani, M, & Farasatkhah, M. (2014). Developing a model for faculty development approach based on Grounded theory. Quarterly Journal of Research and Planning in Higher Education, 19(4), 1-25.
Miti?, S., Nikoli?, M., Jankov, J., Vukonjanski, J., & Terek, E. (2017). The impact of information technologies on communication satisfaction and organizational learning in companies in Serbia. Computers in Human Behavior, 76, 87-101. https://doi.org/10.1016/j.chb.2017.07.012
Mumford, M. D., Hester, K. S., & Robledo, I. C. (2012). Creativity in Organizations: Importance and Approaches. In M. D. Mumford (Ed.), Handbook of Organizational Creativity (pp. 3-16). Academic Press. https://doi.org/10.1016/B978-0-12-374714-3.00001-X
Olsen, D. H., & Eikebrokk, T. R. (2009). Training, competence, and business performance: Evidence from E-business in European small and medium-sized enterprises. International Journal of E-Business Research, 5(1), 92-116. https://doi.org/10.4018/jebr.2009010105
Papa, M. J. (1990). Communication network patterns and employee performance with new technology. Communication Research, 17(3), 344–368. https://doi.org/10.1177/009365090017003004
Pettinger, R. (2007). Introduction to Management (4th ed.). Palgrave Macmillan.
Rampersad, G., Quester, P., & Troshani, I. (2010). Managing innovation networks: Exploratory evidence from ICT, biotechnology and nanotechnology networks. Industrial Marketing Management, 39(5), 793-805. https://doi.org/10.1016/j.indmarman.2009.07.002
Santos-Vijande, M. L., López-Sánchez, J. Á., & Trespalacios, J. A. (2012). How organizational Learning affects a firm’s flexibility, competitive strategy, and performance. Journal of Business Research, 65, 1079-1089. https://doi.org/10.1016/j.jbusres.2011.09.002
Saunders, M. N. K., Thornhill, A., & Lewis, P. (2009). Research methods for business students (5th ed.). Pearson Education.
Senge, P. M. (1994). The fifth discipline: The art and practice of the learning organization. Doubleday.
Shieh, C.-J. (2011). Study on the relations among the customer knowledge management, learning organization, and organizational performance. The Service Industries Journal, 31(5), 791-807. https://doi.org/10.1080/02642060902960818
Song, Z. (2015). Organizational learning, absorptive capacity, imitation and innovation: Empirical analyses of 115 firms across China. Chinese Management Studies, 9(1), 97-113. https://doi.org/10.1108/CMS-05-2014-0092
Susskind, A. M., Moore, O. A., & Kacmar, K. M. (2018). Organizational downsizing: How communication networks connect with employee performance. Cornell Hospitality Report, 18(4), 3-12.
Ting, K. S. (2012). How accumulation of intellectual capital of IC design firms listed in Taiwan Impacts organization performances: Organizational learning capability as the mediator. The Journal of Global Business Management, 8(1), 60-73.
Trott, P. (2008). Innovation management and new product development (4th ed.). Financial Times/Prentice Hall.
Tsao, S.-M., Lien, W.-H. (2013). Family management and internationalization: The impact on firm performance and innovation. Management International Review, 53(2), 189-213. https://doi.org/10.1007/s11575-011-0125-9
Wallace, E., & De Chernatony, L. (2009). Service Employee Performance: Its Components and Antecedents. Journal of Relationship Marketing, 8(2), 82-102. https://doi.org/10.1080/15332660902876612
Wang, C. L., & Rafiq, M. (2009). Organizational diversity and shared vision resolving the paradox of exploratory and exploitative learning. European Journal of Innovation Management, 12(1), 86-101. https://doi.org/10.1108/14601060910928184
Veen, W., & Vrakking, B. (2006). Homo Zappiens: Growing up in a Digital Age. Continuum Education.
Zhang, X., & Venkatesh, V. (2013). Explaining employee job performance: The role of online and offline workplace communication networks. MIS Quarterly, 37(3), 695-722. https://doi.org/10.25300/MISQ/2013/37.3.02
Atak, M., & Erturgut, R. (2010). An empirical analysis on the relation between learning organization and organizational commitment. Procedia Social and Behavioral Sciences, 2(2), 3472–3476. https://doi.org/10.1016/j.sbspro.2010.03.537
Anna, M. (2009). The relationship between organizational learning and SME performance in Poland. Journal of European Industrial Training, 33(4), 356-370. https://doi.org/10.1108/03090590910959308
Aslam, M. M. H., Shahzad, K., Syed, A. R., & Ramish, A. (2014). Social capital and knowledge sharing as determinants of academic performance institute of behavioral and applied management. Journal of Behavioral and Applied Management, 15(1), 25-41. https://doi.org/10.21818/001c.17935
Bakker, A. B., & Demerouti, E. (2008). Towards a model of work engagement. Career Development International, 13(3), 209-223. https://doi.org/10.1108/13620430810870476
Bakker, A. B., & Schaufeli, W. B. (2008). Positive organizational behavior: engaged employees in flourishing organizations. Journal of Organizational Behavior, 29(2), 147-154. https://doi.org/10.1002/job.515
Balsam, S., Bartov, E., & Marquardt, C. (2002). Accruals Management, Investor Sophistication, and Equity Valuation: Evidence from 10–Q Filings. Journal of Accounting Research, 40, 987-1012. https://doi.org/10.1111/1475-679X.00079
Boase, J., Horrigan, J. B., Wellman, B., & Rainie, L. (2006). The Strength of Internet Ties. Pew Internet & American Life Project. https://pewrsr.ch/3g6qayF
Bichelmeyer, B. A., & Horvitz, B. S. (2006). Comprehensive performance evaluation: using logic models to develop a theory-based approach for evaluation of human performance technology interventions. In J. A. Pershing (Ed), Handbook of Human Performance Technology: Principles, Practice, and Potential (3rd ed.) (pp. 1165-1189). Pfeiffer.
Chaston, I., Badger, B., Mangles, T., & Sadler-Smith, E. (2001). Organizational learning style, competencies and learning systems in small, UK manufacturing firms. International Journal of Operations & Production Management, 21(11), 1417-1432. https://doi.org/10.1108/EUM0000000006224
Chen, X., & Wei, S. (2020). The impact of social media use for communication and social exchange relationship on employee performance. Journal of Knowledge Management, 24(6), 1289-1314. https://doi.org/10.1108/JKM-04-2019-0167
Davis, D., & Daley, B. J. (2008). The learning organization and its dimensions as key factors in firms' performance. Human Resource Development International, 11(1), 51-66. https://doi.org/10.1080/13678860701782352
De Noni, I., Orsi, L., & Belussi, F., (2018). The role of collaborative networks in supporting the innovation performances of lagging-behind European regions. Research Policy, 47(1), 1–13. https://doi.org/10.1016/j.respol.2017.09.006
Dessler, G. (2013). Human Resource Management (15th ed.). Pearson.
Dodgson, A. R., Pujol, C., Denning, D. W., Soll, D. R., & Fox, A. J. (2003). Multilocus Sequence Typing of Candidaglabrata Reveals Geographically Enriched Clades. Journal of Clinical Microbiology, 41(12), 5709-5717. https://doi.org/10.1128/JCM.41.12.5709-5717.2003
Ellinger, A. D., Ellinger, A. E., Yang, B., & Howton, S. W. (2002). The relationship between the learning organization concept and firms' financial performance: An empirical assessment. Human Resource Development Quarterly,13, 5-22. https://doi.org/10.1002/hrdq.1010
Fornell, C., & Larcker, D. F. (1981). Structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39-50. https://doi.org/10.1177/002224378101800104
Ganjinia, H. S., Bagher Salimi, M., S., & Ghasabsaraei, M. Y. (2014). Knowledge management role in motivating employees through supervisory control and perceived organizational support and its impact on knowledge sharing in red crescent society of Guilan provice. Kuwait Chapter of Arabian Journal of Business and Management Review, 3(9), 325-333. https://doi.org/10.12816/0018355
García-Morales, V. J., López-Martín, F. J., & Llamas-Sánchez, R. (2007). Strategic factors and barriers for promoting educational organizational learning. Teaching and Teacher Education, 22, 478-502. https://doi.org/10.1016/j.tate.2005.11.012
Gefen, D., & Straub, D. (2005). A Practical Guide to Factorial Validity Using PLS-Graph: Tutorial and Annotated Example. Communications of the Association for Information Systems, 16. https://doi.org/10.17705/1CAIS.01605
Hajimohammadi, M., Bazrkar, A., & Vafaei, S. (2019). Creation of a sustainable competitive advantage for organizations through the implementation of knowledge management with the help of modern information technology. IJERI: International Journal of Educational Research and Innovation, (12), 203-216. https://doi.org/10.46661/ijeri.3838
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2016). A primer on partial least squares structural equation modeling (PLS-SEM) (2nd ed.). SAGE Publishing.
Henseler, J., Ringle, C. M., & Sinkovics, R. (2009). The Use of Partial Least Squares Path Modeling in International Marketing. Advance in International Marketing, 20, 277-319. https://doi.org/10.1108/S1474-7979(2009)0000020014
Hoon Song, J., Hun Lim, D., Gu Kang, I., & Kim, W. (2014). Team performance in learning organizations: mediating effect of employee engagement. The Learning Organization, 21(5), 290-309. https://doi.org/10.1108/TLO-07-2012-0049
Hurley, R. F. (2002), Putting people back into organizational learning. Journal of Business & Industrial Marketing, 17(4), 270-281. https://doi.org/10.1108/08858620210431679
Jensen, P. E. (2005). A contextual theory of learning and the learning organization. Knowledge and Process Management, 12(1), 53–64. https://doi.org/10.1002/kpm.217
Kock, H. (2007). The team as a learning strategy: Three cases of team-based production in the Swedish manufacturing industry. Journal of Workplace Learning, 19(8), 480–96. https://doi.org/10.1108/13665620710831164
Koh, J., Kim, Y.-G., Butler, B. & Bock, G.-W. (2007). Encouraging Participation in Virtual Communities. Communications of the ACM, 50(2),69-73. https://doi.org/10.1145/1216016.1216023
Leal-Millán, A., Roldán, J. L., Leal-Rodríguez, A. L., & Ortega-Gutiérrez, J. (2016). IT and relationship learning in networks as drivers of green innovation and customer capital: Evidence from the automobile sector. Journal of Knowledge Management, 20(3), 444-464. https://doi.org/10.1108/JKM-05-2015-0203
Lee, C.-Y. (2012). The Impact of Human Resource Configurations on Intellectual Capital in the Australian Biotechnology Industry. The Journal of International Management Studies, 7(1), 201-207.
Liljander, V., Polsa, P., & van Riel, A. (2009). Modelling consumer responses to an apparel store brand: Store image as a risk reducer. Journal of Retailing and Consumer Services, 16, 281–290. https://doi.org/10.1016/j.jretconser.2009.02.005
Marsick, V. J., & Watkins, K. E. (1990). Informal and incidental learning in the workplace. Routledge.
McMillan, S. (2007). How to be a better Communicator (3rd ed.). Kogan Page Private Limited.
Mohebzadegan, Y., Pardakhtchi, M. H, Ghahramani, M, & Farasatkhah, M. (2014). Developing a model for faculty development approach based on Grounded theory. Quarterly Journal of Research and Planning in Higher Education, 19(4), 1-25.
Miti?, S., Nikoli?, M., Jankov, J., Vukonjanski, J., & Terek, E. (2017). The impact of information technologies on communication satisfaction and organizational learning in companies in Serbia. Computers in Human Behavior, 76, 87-101. https://doi.org/10.1016/j.chb.2017.07.012
Mumford, M. D., Hester, K. S., & Robledo, I. C. (2012). Creativity in Organizations: Importance and Approaches. In M. D. Mumford (Ed.), Handbook of Organizational Creativity (pp. 3-16). Academic Press. https://doi.org/10.1016/B978-0-12-374714-3.00001-X
Olsen, D. H., & Eikebrokk, T. R. (2009). Training, competence, and business performance: Evidence from E-business in European small and medium-sized enterprises. International Journal of E-Business Research, 5(1), 92-116. https://doi.org/10.4018/jebr.2009010105
Papa, M. J. (1990). Communication network patterns and employee performance with new technology. Communication Research, 17(3), 344–368. https://doi.org/10.1177/009365090017003004
Pettinger, R. (2007). Introduction to Management (4th ed.). Palgrave Macmillan.
Rampersad, G., Quester, P., & Troshani, I. (2010). Managing innovation networks: Exploratory evidence from ICT, biotechnology and nanotechnology networks. Industrial Marketing Management, 39(5), 793-805. https://doi.org/10.1016/j.indmarman.2009.07.002
Santos-Vijande, M. L., López-Sánchez, J. Á., & Trespalacios, J. A. (2012). How organizational Learning affects a firm’s flexibility, competitive strategy, and performance. Journal of Business Research, 65, 1079-1089. https://doi.org/10.1016/j.jbusres.2011.09.002
Saunders, M. N. K., Thornhill, A., & Lewis, P. (2009). Research methods for business students (5th ed.). Pearson Education.
Senge, P. M. (1994). The fifth discipline: The art and practice of the learning organization. Doubleday.
Shieh, C.-J. (2011). Study on the relations among the customer knowledge management, learning organization, and organizational performance. The Service Industries Journal, 31(5), 791-807. https://doi.org/10.1080/02642060902960818
Song, Z. (2015). Organizational learning, absorptive capacity, imitation and innovation: Empirical analyses of 115 firms across China. Chinese Management Studies, 9(1), 97-113. https://doi.org/10.1108/CMS-05-2014-0092
Susskind, A. M., Moore, O. A., & Kacmar, K. M. (2018). Organizational downsizing: How communication networks connect with employee performance. Cornell Hospitality Report, 18(4), 3-12.
Ting, K. S. (2012). How accumulation of intellectual capital of IC design firms listed in Taiwan Impacts organization performances: Organizational learning capability as the mediator. The Journal of Global Business Management, 8(1), 60-73.
Trott, P. (2008). Innovation management and new product development (4th ed.). Financial Times/Prentice Hall.
Tsao, S.-M., Lien, W.-H. (2013). Family management and internationalization: The impact on firm performance and innovation. Management International Review, 53(2), 189-213. https://doi.org/10.1007/s11575-011-0125-9
Wallace, E., & De Chernatony, L. (2009). Service Employee Performance: Its Components and Antecedents. Journal of Relationship Marketing, 8(2), 82-102. https://doi.org/10.1080/15332660902876612
Wang, C. L., & Rafiq, M. (2009). Organizational diversity and shared vision resolving the paradox of exploratory and exploitative learning. European Journal of Innovation Management, 12(1), 86-101. https://doi.org/10.1108/14601060910928184
Veen, W., & Vrakking, B. (2006). Homo Zappiens: Growing up in a Digital Age. Continuum Education.
Zhang, X., & Venkatesh, V. (2013). Explaining employee job performance: The role of online and offline workplace communication networks. MIS Quarterly, 37(3), 695-722. https://doi.org/10.25300/MISQ/2013/37.3.02
Hassani , E., Gelard, P., Sharifzadeh , F. ., & Azad, N. . (2022). El impacto de las organizaciones de aprendizaje en el rendimiento de los empleados con énfasis en el enfoque de la comunicación en red. Education in the Knowledge Society (EKS), 23. https://doi.org/10.14201/eks.26817
Descargas
Los datos de descargas todavía no están disponibles.
+
−