Isi Artikel Utama

David Griol
Universidad Carlos III de Madrid
Spain
Jose M. Molina
Universidad Carlos III de Madrid
Spain
Vol. 5 No. 2 (2016), Articles, pages 53-65
DOI: https://doi.org/10.14201/ADCAIJ2016525365
How to Cite

Abstract

The emergence of smart devices and recent advances in spoken language technology are currently extending the use of conversational interfaces and spoken interaction to perform many tasks. The dialog management task of a conversational interface consists of selecting the next system response considering the user's actions, the dialog history, and the results of accessing the data repositories. In this paper we describe a dialog management technique adapted to multi-task conversational systems. In our proposal, specialized dialog models are used to deal with each specific subtask of dialog objective for which the dialog system has been designed. The practical application of the proposed technique to develop a dialog system acting as a customer support service shows that the use of these specialized dialog models increases the quality and number of successful interactions with the system in comparison with developing a single dialog model.

Downloads

Download data is not yet available.

Rincian Artikel

References

Arteman A. Programas especiales dirigidos al médico enfermo. JANO extra. 2004;66(1514):1119–28.

American Psychiatric Association. Diagnostic and Statistical Manual of Mental Disorders, 4a ed.Text Revision (DSM?IV?TR). 4th ed. Arlington (VA): APA, 2000.

Casas M, Gual A, Bruguera E, Arteman A, Padrós J. El programa de Atención Integral al Médico Enfermo (PAIME) del Colegio de Médicos de Barcelona. Med Clin (Barc). 2001;117(20):785–9. http://dx.doi.org/10.1016/S0025-7753(01)72259-2

Lusilla P, Gual A, Roncero C, Bruguera E, Marcos V, Valero S, et al. Dual diagnosis in impatient physicians: prevalence and clinical characteristics. Mental Health and Substance Use: dual diagnosis. 2008;1(1):10–20. http://dx.doi.org/10.1080/17523280701724189

Lusilla P, Gual A. El médico enfermo. Suplements dels Annals de Medicina [Internet]. 2007 [citedo 2012 Mar 14];90(4):72–7. Disponible en: http://www.fundacionmhm.org/www_humanitas_es_numero41/papel.pdf

Regier DA, Farmer ME, Rae DS, Locke BZ, Keith SJ, Judd LL, Goodwin FK. Comorbidity of mental disorders with alcohol and other drug abuse: result from the Epidemiologic Catchment Area (ECA) Study. JAMA. 1990;264(19):2511–8. http://dx.doi.org/10.1001/jama.1990.03450190043026

Most read articles by the same author(s)