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Significant Reduction in Mothers’ Satisfaction with Pregnancy Care and Prenatal Breastfeeding Education during the COVID Pandemic

https://doi.org/10.14201/rlm.30754

Abstract

Introduction: Due to the SARS-CoV-2 pandemic, there were significant restrictions on face-to-face care and capacity in healthcare facilities, which has led to a decline in some aspects of healthcare quality and user satisfaction. The aim of this study is to assess the degree of satisfaction of the mothers with regard to the follow-up care of their pregnancy during the pandemic

Patients and Methods: 1 321 mothers who gave birth between March 2019 and May 2021. Retrospective descriptive study, based on surveys in the form of online forms.

Results: 42 % of the mothers considered their pregnancy care satisfactory compared to 58 % who considered it unsatisfactory. If we compare with the pregnancies attended before the beginning of the first confinement, the degree of satisfaction decreased significantly after March 14, 2020, from 75 % to 41 % (p < 0.001). The most frequently expressed causes of dissatisfaction were the poor preparation for childbirth and breastfeeding, the reduction in face-to-face visits to the centers, and the frequent prohibition of a companion during visits and medical examinations.

Conclusions: The restrictions imposed by the pandemic have significantly affected the satisfaction of pregnant women regarding the follow-up of their pregnancy and prenatal childbirth and breastfeeding education.

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Segura Barrachina, S., Ferrándiz Mares, C., Pérez López, A. I., López-Cano Ausejo, R., García Tamarit, P., Jareño Roglán, E. J., & Bosch Marco, M. T. (2024). Significant Reduction in Mothers’ Satisfaction with Pregnancy Care and Prenatal Breastfeeding Education during the COVID Pandemic. Revista De Lactancia Materna, 2, e30754. https://doi.org/10.14201/rlm.30754

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