BELLO, A. (Dis)satisfaction with Public Services: A Dynamic Model. Revista Latinoamericana de Opinión Pública, [S. l.], v. 11, n. 2, p. 7–33, 2021. DOI: 10.14201/rlop.26017. Disponível em: https://revistas.usal.es/cuatro/index.php/1852-9003/article/view/26017. Acesso em: 27 apr. 2024.